Terms & Conditions

Last updated on Jan 1, 2017


In this agreement, unless the context otherwise requires.

Our, We, Us, Company: means "Cryptocoin Solutions Private Limited".
Website, Platform: means "https://www.coinslab.com and all its sub-domains.".
Agreement: means "Terms and conditions".

You shall carefully read through this agreement before using any of our service(s), and pay close attention to the content written in bold fonts. You may consult us if you have any question with regard to this agreement. However, regardless whether you have carefully read through this agreement before using our service(s) or not, you shall be bound by this agreement as long as you use our service(s). If you disagree with this agreement or any part of this agreement, you must not use our services(s). You shall not claim to void or rescind this agreement on the ground that you did not read this agreement or you did not receive any response from us to your consultation.

Our company is registered under the Companies Act, 2013 having its registered office at

E-503, Tanish Homes, Alandi Road,
Dighi, Pune,
PIN: 411015

We are providing online tools that allow users to freely trade Bitcoins (crypto-currencies) which are means of sending values to worldwide. This agreement applies to all transactions and activities engaged by the users of this platform, data gathered and private messages.


  1. You are confirming that you are at least 18 years of age and have the full capacity to accept these terms and enter into a transaction as a result of using our platform.
  2. You agree only to trade with legally obtained funds that belong to you.
  3. You agree to take full responsibility for your trading or non-trading actions and any gains or losses sustained as a result of using our platform.
  4. You confirm the details provided upon registration are true and accurate to the best of your knowledge.

Services Offered

  1. Buy and sell Bitcoins (crypto-currencies).
  2. Using your account as Bitcoin Wallet (crypto-currency wallets).

Verification Procedure

Once user verifies his/her email address and sets login credentials, is prompted to submit following information for getting his/her KYC done.
It is mandatory for all users to do KYC.

You need to furnish following details and documents to get verified and start trading on our platform.

Information required:
a) Personal details such as Name, Gender, Nominee name, Date of Birth, Aadhar card no.
b) Communication details such as email, Phone number, Permanent address.
c) Financial details such as PAN card no, Bank Details such as Account no., IFSC Code, Bank Name.

Documents required:
a) Aadhar card
b) PAN card
c) Photo

We use government / banking / third party websites to verify details provided by user at the time of registration. This is done to keep a check on fraudulent users.

Prohibited use

Buy buying Bitcoins from us, you confirm that you will not use the purchased Bitcoin for the following purpose:

  1. Purchase of stolen goods or pirated content.
  2. Purchase of Narcotics, controlled substances, prescription and pharmaceutical services or any substances whose selling/buying is prohibited/restricted by the narcotics department and (or) MCI.
  3. Paying for illegal escort services(organized prostitution).
  4. Money laundering, illegal gambling operations, financing terrorism, or other criminal activities, that are regarded as illegal under IPC.
  5. Paying hacker for gaining unauthorized access to the Site, other user accounts, computer systems or networks connected to the Site, through phishing or any other means.

External Links

The Company has not reviewed all contents of the sites linked to this website and it is not responsible for the content of any linked site. The inclusion of any links does not imply endorsement by the company of the linked website. The use of any linked website is at the user's own discretion.

Proprietary Rights

You understand and agree that we and our licensors and their suppliers (as applicable) own all legal right, title, and interest in and to the service and content, including any intellectual property rights in the Service and Content (whether those rights are registered or not).

Privacy Policy

Our Privacy Policy is located at https://www.coinslab.com/page/privacy/ It describes how we collect, use, and share your personal information.

Limits and Liability

We reserve the right to change the buy/sell, transfer, trading, storage and velocity limits applicable to your account in our sole discretion.

Indemnity: User at his/her own discretion is solely liable for and agree to indemnify and hold Cryptocoin Solutions Private Limited, its affiliates, officers, directors, employees, and promoters, harmless from any or all claims, damages, obligations, losses, injuries, costs or debt, and expenses claimed to be caused from usage of the our platform.

Tax Liability: It is your responsibility to determine, collect, report, and submit any taxes applicable to the payments you make or receive in connection with the use of our platform to the I-T department. We are not responsible for determining whether taxes apply to your transaction(s), or for collecting, reporting or remitting any taxes arising from any of transaction(s) at our platform.


We follow best industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Volatile nature of Bitcoin (crypto-currencies):The price of Bitcoin fluctuates every minute, according to international exchanges or sometimes due to demand and supply difference in India, the price at exchanges can be manipulated people having large number of Bitcoins, your investment in Bitcoin may give very high return or can become absolute zero.

Bitcoin transactions are irreversible: Transactions on Bitcoin Network are irreversible in nature, lack of third party intervention exposes buyer to large risk / financial looses in case the merchant sells/provide goods and (or) services of unreasonably low quality.

There is no assurance that a person who accepts Bitcoins (crypto-currencies) as payment today will continue to do so in the future.


Cryptocoin Solutions Private Limited reserves the right to cancel, suspend the exchange platform, or any part of it, if any fraud, technical failures, computer virus, bug, tampering, or any other factor impairs the integrity or proper functioning of the platform, as determined by us at our sole discretion.

We reserve the right to suspend or cancel the service to the user(s) temporarily or permanently at our sole discretion for:

  1. Violation of any of our policies.
  2. Upon the request of law enforcement or other government agencies.

Changes to "Terms Of Service"

We may make changes to these terms, as and when we would be addressing new functions of the platform services or changes made for legal reasons. Your continued use of the Services following the effective date of such changes will mark your acceptance of such changes. If you do not agree to any amended terms, you must discontinue using the platform and service(s) offered by it.


Trading in bitcoins and cryptocurrencies is subject to market, technical and legal risks.
Information provided by Coinslab is purely informative in nature and should not be taken as investment advice .
Prices in India usually vary from international/google prices due to demand and supply within India.
Please do not share your coinslab.com's password, app pin, other confidential information with anyone even if he/she claims to be from coinslab.com. We never call/text/email customers for password and(or) 2FA for any reason. We advise our customers to completely ignore such communications & report to us at support@coinslab.com.

The loss incurred due to providing such information will be the sole responsibility of the customer.